Mad Monkey Hoi An

What reviewers say

Excerpts from public Google reviews. They are the reviewers’ opinions, not ours, and we have not verified them.

• ★ 55 months ago

  The hostel is amazing. Great vibes, great people, all the amenities and good beds with clean rooms. The hostel consists of 5 floors, the ground floor has all the lively things, 8 ball pool table, swimming pool/jacuzzi, bar, restaurant and event and lounge area. Along with great views, it has a very hospitable environment for all the people coming in there. 10/10 recommended.

• ★ 59 months ago

  We had a great stay here! The hostel has a fun, party vibe but you can also just do your own thing if you want. Lauren and Vu Tran were amazing – they made everyone feel welcome and created a great atmosphere. All the staff were super friendly, rooms and facilities were clean and comfortable. It’s a bit outside the center, but with cheap Grabs that was never a problem. Definitely recommend!

• ★ 5a month ago

  Lilly and Sienna are the dynamic duo, they’re the most amazing people you’ll ever meet. James is cool too I guess. Itse is also awesome, everyone here is absolutely incredible. You should stay here because there’s no way you would every regret it!!!

• ★ 57 months ago

  Mad monkey is the epitome of a party hostel, with great staff and great vibes! The rooms are clean and big with air conditioning! The free breakfast is great aswell. Would highly recommend to anyone who wants an affordable accommodation near hoi an old town!

• ★ 5a month ago

  Absolutely an amazing hostel. Very social, the guest experience team makes sure everyone is having a great time and is well taken care of. Special shout out to Lumi, James and Ytse for bringing the mad monkey vibes. 10/10 would recommend 🤩💕

• ★ 14 months ago

  Dear Sir/Madam, I am writing to formally escalate a serious complaint regarding my recent stay at Mad Monkey Hostel in Hoi An. I chose your hostel with the expectation of a safe, hygienic, and well-managed environment. Unfortunately, my experience was extremely disappointing and fell significantly below the basic standards expected from an internationally recognized hostel brand. During my stay, I encountered the following major issues: 1. Broken Locker / Security Concern Upon check-in, I discovered that the locking system in my assigned bed locker was broken. I immediately reported the issue to reception and was assured that it would be fixed “as soon as possible.” Despite this assurance, the issue remained unresolved throughout the day. Later in the evening, I was informed that nothing could be done and that I could leave my valuables at reception instead. This is clearly not an appropriate or secure solution for a paying guest. As a result, I was forced to hand over my valuables to a friend staying in the hostel in order to safeguard them. 2. Bed Bug Infestation and Unhygienic Conditions During the night, I discovered that my bed had bed bugs, making it impossible for me to sleep. I immediately reported this to reception. The only action taken was a bedsheet change, accompanied by a promise that my bed would be changed the following day. However, when I approached reception the next morning, I was informed that the hostel was fully booked and that no alternative bed could be provided. The only solution offered was to check out with a refund for the second night. This response is extremely concerning. Bed bugs represent a serious hygiene and health issue, and the inability to provide a safe and clean sleeping environment reflects poorly on the hostel’s operational standards. Additionally, when I requested to speak with the manager regarding this matter, I was informed that I would have to wait until the evening for her arrival. This lack of immediate escalation support further added to the inconvenience. I have attached photographic evidence of the issues mentioned above for your reference. Given the seriousness of these concerns — particularly the hygiene issue and the lack of timely resolution — I request that this matter be reviewed by senior management and that an appropriate resolution be provided. I trust that your organization values guest safety and reputation, and therefore will address this complaint promptly and responsibly. If this matter is not addressed satisfactorily, I will have no option but to escalate the issue further through formal review platforms and relevant consumer channels to ensure other travelers are aware of this experience. I look forward to your prompt response. Booking reference - 274561-575940804 Travel date - 14th to 16th March 2026 Regards Rahul Agarwal.

• ★ 03 months ago

  The location is fine. It's between the seaside, the Old Quarter and the rice field. This hotel is ideal for party goers.My concern is I was expecting breakfast is included because that's what I paid for and they told on their website. Unfortunately they don't provide it. Instead they offer free beer which is NOT acceptable for me since I don't drink (for health reasons) I hope they give me options instead.

• ★ 010 months ago

  Stayed here for 3 days, and although it was quiet because it was their autumn season, the hostel always had something going on. The entire premises were always very clean! The food was delicious and you get free breakfast every morning! The team is so helpful and happy! Also did laundry here (30vnd per kg) and it was super quick and it smelled amazing!! Already booked to stay at their hostel in Cambodia😊