Sapphire Cruise

What reviewers say

Excerpts from public Google reviews. They are the reviewers’ opinions, not ours, and we have not verified them.

• ★ 5a year ago

  Facilities was very nice and rooms was extremely clean. They made a perfect plan with all the activities that could be done within 2 days. Luc was very professional and worked excellently with the rest of the staff in providing us with service and information especially we had a specific requirements with food and they catered us spot on and the food we served on board was amazing. Tai chi session early morning was nice and boat ride in to the tunnels was a great experience. great range of Cocktails served on board and karaoke session was fun. Definitely a great experience we would want o do it again and highly recommend this cruise.

• ★ 5a year ago

  We had a fantastic time on this cruise. We actually booked with another cruise in the same company but owing to a booking error were upgraded to this cruise at no additional charge. The food was amazing and the activities were fun including swimming in the bay, squid fishing, a traditional boat ride through a cave, spring roll class and karaoke. The host Luc (Power) was great fun and the staff in general were very friendly. Our 4 year old daughter caught a squid and the staff were very excited in helping her land it and then cooked it for us as an extra course for dinner.

• ★ 52 years ago

  We were very satisfied with our cruise. Our guide Power was very funny and made every effort to ensure we had a good stay. Overall, the whole staff was very nice and everything was extremely well organized. The rooms were clean and very well equipped. There was never a dull moment and the time passed very quickly. If you have more time I would recommend a 3 day cruise. For the price, the cruise was perfect. We would recommend the Sapphire Cruise.

• ★ 5Edited 2 years ago

  Everything provided by Sapphire was fantastic. From prompt Hotel pick up in Ha Noi, trip and guide info on the bus before the much anticipated Ha Long Bay cruise. "Power", our host was amazing, great humour, great knowledge and great service from the first minute to the last. The cruise was smooth, great activities, lots and lots of food, and great night atmosphere too. Very much recommended!!!

• ★ 52 years ago

  Very nice recent boat! With a superb atmosphere. The meals are hearty and delicious !The whole team is professional and caring of us. The route was created by the guide who has 10 years of experience so we have much fewer boats around us than the traditional route. Really better to take beautiful picture The activities on the boat: karaoke, squid fishing, kayaking and swimming are great and well organized. Ask James Bond to show you his dancing skills! Thank you to the whole team (Thang, Hoang thank you very much for your attentions)

• ★ 3a year ago

  Halong Bay is over rated. The amount of money you paid vs time spend on cruise is not worth it. Cruise is parked away from shore around 40 min. Though life jackets are there, they happily say it’s only for inspection and they have setting with the authorities. This was bit unacceptable for me . Once you reach cruise they serve you food and cruise will travel during then around 2-3 hours and then again for 1-2 hours and post 5 pm it will be parked. In the cruise food was good, room was good and even activities was ok. Halong bay is beautiful but it not maintained well looks like these cruises dump the waste and plastics during night. Water looked so dirty that I have decided not to touch it. Post King Kong movie this was popular spot however needs to be maintained. You can avoid over night stay.. go for day trip.

• ★ 3a year ago

  I would like to preface this review with the fact that the service we received was very good, the staff are willing to cater to any need you may have. First off the transportation we chose to Ha Long Bay was the “delux” and it sure was the seats were comfortable and had plug ins for power. The boat itself is dated, the appearance of the boat when approaching with all the other boats around it is lackluster. The windows in the dining room are kinda cloudy as if someone cleaned them with steel wool. I had the cheapest cabin on bottom floor the bed and pillows were comfortable but there was no place to put my suitcase. No chair in the room, so I had to open my suitcase on the ground. The bathroom was dated but the jacuzzi tub worked so that a plus. The common areas also dated and not as much common areas as other boats I saw. The lounge chairs upstairs had no cousins on them so they were like sitting on metal lounge chairs you just slide off of them. NO DRINKS ARE INCLUDED, except for 1 warm bottle of water in your room a day. Water at dinner is not included, tea or coffee is not included either. Coffee and juice and tea are only provided in the morning for breakfast. The massage services were great as well as the excursions. The good on the excursion boat was better than our home boat. The food was meh… to say the least. There was at least a lot of it and at least 2 things each meal was really good. I wouldn’t recommend this cruise I think there are better options and there are worse. I took the Doris Cruise last year and had a much better experience overall. Again staff was great but boat was dated.

• ★ 1a year ago

  Bad Experience Had booked a Deluxe Room but did not get a room with a private balcony inspite. The cruise boat was shabby and unhygienic. The cruise boat had Christmas buntings on New Year’s eve. No fireworks, only some karaoke music. Meanwhile some other cruise boats had a fabulous fireworks display. Even Vietnam 🇻🇳 flag was torn. Overall rate it as 2/10 for my experience on a New Years eve. If making a booking please double check on the room being provided to you