Hoang Hai Hotel

What reviewers say

Excerpts from public Google reviews. They are the reviewers’ opinions, not ours, and we have not verified them.

• ★ 53 years ago

  The staff is extremely helpful. I am guessing there is new management because the staff is helpful despite some other reviews. The hotel is clean, the breakfast was wonderful and the beds were also very comfortable. The only down side is that the water takes awhile to heat up and that the elevator door is a bit annoying with the sound. We would stay here again for sure! I was very impressed at breakfast that they serve soy milk!

• ★ 4a year ago

  Take care on the steps down from Hotel2 they are slippery. The price for those exquisite Hotel Room in this woonderfull area of Ninh Binh is unbeatable. I had everything in my room youu maybe wish. Climate air, smart tv, etc. etc.

• ★ 02 months ago

  It was absolutely beautiful. The staff were very friendly and even recommended some great restaurants.

• ★ 010 years ago

  Classic and clean basic hotel. Clean bed sheets and towels. Hygienic except the floor was a little sticky but the room was equipped with flip flops anyway, albeit the size was small. ||Air-con had all the remote switches but it can only operate at 1 mode i.e. ON or off. It took an hour before it could cool down the room comfortably. Don't expect to flog it to freeze you. ||Frequent but brief power failure but no serious impact if you have batteries for your laptops, etc. Expect wifi to be down too. ||Water heater requires at least 10 minutes to heat up but the water was just nice as it is during the hot solstice week. ||My room had a table fan on the floor which was a great add-on. ||Generally situated on the quieter (it's Vietnam so horns are a given) part of the city within the older part of town. Plenty of eateries if you are not picky as long as it is hot and hygienic. ||There's a reasonably nice and famous restaurant down the street towards the SE, across the railway tracks, about 7 minutes walk. You can't miss it because there's a huge statue of a crab on the 5-foot way. See my other review. ||Breakfast buffet spread has adequate varieties.

• ★ 07 years ago

  We stayed in this hotel as it was close to our sons apartment. We were concerned about some of the reviews but took a chance.Initially we had a room with no outside window which we found oppressive however we were moved on request to a better room. The rooms are clean and have what is generally needed if a bit tired.||The area is quite central and as taxis are cheap it was not difficult to get around. We have given up on breakfast in Vietnam unless staying in a western chain or in Hanoi or Saigon the choice is for western tastes a little bizarre I.e noddle's, beef stew etc. I did ask for non condensed milk for my coffee but was told quite sternly no! The reception staff were however more accomadating as was the security man .

• ★ 05 months ago

  The location is good for sightseeing. You can walk around main spots. It only takes about 10 min walk from the Haiphong station.

• ★ 010 years ago

  The rooms at this hotel are clean. They have a TV, air conditioning and decent bathrooms although the shower was not effectively contained and water spread around the bathroom. The staff speak good English and were easy to communicate with. There was good local food just down the street at a local market. We were only there for one night and if you have a similarly short stay you will be fine here.

• ★ 07 years ago

  My husband and I loved our stay at this hotel. Everything we were looking for was walking distance. The Hotel Director checked on us every time we saw him to assure we were happy and to see if there was anything else him and his staff could do to improve our stay. There was security present 24/7 and there were cameras on each floor that made us feel very safe. The staff at the front desk were always helpful and guided us to the best food, entertainment and shopping. The cleaning staff were very friendly and meticulous when it came to laundry and cleaning our room. We would definitely recommend this hotel to anyone staying in Hai Phong and we will definitely be coming back.