Punt Hotel - Khách sạn Hải Phòng

What reviewers say

Excerpts from public Google reviews. They are the reviewers’ opinions, not ours, and we have not verified them.

• ★ 26 months ago

  very low maintenance. just checked in and it literally looks nothing like in the pics 🤕

• ★ 2a year ago

  Positive is that it is quiet. Negative is that there is a lot of black mold in the bathroom. During checkout an attempt was made to charge me for snacks I did not touch. They also charge you for little water bottles that are in the room. No other hotel does this.

• ★ 2Edited a year ago

  Small hotel in a quiet neighborhood. The staff seemed a bit uninterested and grumpy. When checking in they not only wanted a copy of my passport, but also my visa, which is a first for me. My girlfriend made a fuzz about it but they wouldn't budge. The rooms are okay but nothing special. The tv had very bad reception and the radiator outside of the building next to our window had a very annoying, loud hum. There's not really anything to do in the neighborhood and the city centre is pretty far removed from this location. We didn't encounter any noisy kids here, so that's a plus.

• ★ 07 years ago

  Very very disappointed! The room is old and shamesless dirty. The service of the reception is poor and can not speak English. The pushy manners are irritating. After check in we had immediately to decide if we want breakfast next morning of not. There were no much choices so we choose noodles soup with beef for 80.000 VND (very pricy). Then we have been told that the breakfast start from 7 till 10 am and check out time 12 am. Next morning at 8.20 am there was a call from the reception. They want us to go upstairs to have our breakfast (not even ask but demand!) right now. After muttering (their English is hardly to understand) they hung up. The noodles soup served quick while we just have our seat in the breakfast room. After breakfast we went back to our room. Then at 11.30 am they rang again and told us we have to check out the room. Then I said but it is about 30 minutes and we are not ready yet to check out. Again after muttering they hang up.||I shall highly NOT recommend this hotel. Not only because the poor room and unkind reception but also the environment of the hotel area. There are barely restaurants or supermarket. The area felt even a little bit scary. No, I will never go back there again. If there is a chance to give ‘zero’ star for this hotel I will definitely do.

• ★ 08 years ago

  Stayed here for one night whilst travelling to Cat Ba, A nice, new and modernly decorated rooms. Very clean. Situated on the outskirts of centre, but close to airport and quiet for a good nights sleep. Two restaurants located nearby on the main road. A very helpful receptionist walked out of the hotel and kindly helped us out with some our taxi driver as we arrived, which was much appreciated. I would happily stay there again.

• ★ 06 years ago

  My husband and I stayed and Punt Hotel on a stopover. The hotel staff were all very friendly and helpful. The room was simple, very clean and comfortable. It was a bit outside the city centre but only a 5 minute cab ride to see the sights. We had a great one nights stay and would definitely stay again if we are in Hai Phong again.

• ★ 08 years ago

  The price is reasonable. The room was nice and clean, the shower is good. However when I came to the hotel (with booking already paid), the receptionist realized that we are Vietnamese, so even I had noted in my booking that I'd prefer to stay on higher floor, she put us on the 2nd floor with explanation that the views on those floor are the same (I attached the picture of the view, definitely not a reason for you to curl the curtain) - she also remind us to keep quiet in our room because most of their customers are "foreign businessmen". It was a very rude attitude even for a 2-3 star hotel. We did not come to make noise or to break your rules! Our short trip to Haiphong was to take a foody tour and the staffs later then seemed to be helpful with giving recommendations, but the receptionist's attitude when we first came definitely ruined our moods.

• ★ 06 years ago

  Look, you get what you pay for! I read a few other reviews on this hotel mentioning that there are not many restaurants nearby or that the rooms were dirty. Personally I didn't come here to have multiple choices of restaurant on the doorstep and I just can't see how anyone would be presented with a dirty room here. Maybe the cleaner was having an argument with the owner? Rate I paid was $30 a night. Maybe a post-COVID-19 special rate, yes, but the only other hotel that I have stayed in that was equally good value for money and as clean and friendly is the one I reviewed in Vung Tau previously. You could do a lot, lot worse. Great little hotel, with a great name to boot. Well done Punt Hotel!!!