Tan An Palace

What reviewers say

Excerpts from public Google reviews. They are the reviewers’ opinions, not ours, and we have not verified them.

• ★ 48 years ago

  The hotel looks very new. It's only operated less than a month. Located in a less well known area. One side is a view of thousands of old automobile tires, not a present view. The hotel is luxury equipped with furnitures, marble floor, crown molding, etc... However, it's not functioning very well. Doors a not easily open and close and with noise. Chairs also make loud noise when move them. Sink faucet may splash you when turn on the water. etc... small things but show build quality is not very details. The new hotel also mean the operations is also lacked of experience. The is only one reception. He/she also the one take you to your room (leave the lobby unattended). There are no bell boys so you take your own belonging. The cleaning is also lack in details and cleaning agent. Dust show at corner on furniture (the side that face out) and mildew starts to form in corners of vanity and shower. Show glass show mark of hard water stain. Breakfast is fine but variety is half of what compared to hotels in bigger cities like Ha Noi or Ho Chi Minh City. The check out process is also odd. You take the keys to the lobby. Then he/she would leave the lobby unattended to go to your room to check to make sure all nothing is missing and damaged. Then he/she comes back to check you out.

• ★ 0a year ago

  We are very happy with the service

• ★ 02 years ago

  We had a wonderful time at this Hai Phong hotel. The rooms were modern and well-appointed, and the hotel facilities were top-notch. The staff were welcoming and helpful, making our stay enjoyable. Would definitely return.

• ★ 02 years ago

  Our stay at this Hai Phong hotel was fantastic. The rooms were cozy, and the hotel had everything we needed for a comfortable stay. The location was convenient, and the staff were professional and friendly. Highly recommended for a relaxing getaway.

• ★ 02 years ago

  This hotel in Hai Phong exceeded our expectations :D ||The rooms were stylish and comfortable, with all the amenities we needed. The central location made it easy to explore the city, and the staff were friendly and attentive. ||Highly recommended for a memorable stay /-strong

• ★ 09 years ago

  Stay only 1 night and we found that the hotel is new. Breakfast is terrible. The room is nice but lack of many convenience things. Quite noise from the wedding in the ground floor. They full charge for late check out until 5pm even they do not have many room occupied that day. we ask for shower and keep the bags, They inform us no bathroom for using and charge 15USD for keeping our bags in 5hours. I am quite shock about that

• ★ 06 years ago

  Beautiful new hotel with excellent rooms and facilities. Staff were kind and breakfast was tasty. Really enjoyed our stay |Would highly recommend. Good location. We stayed over night as our tour to ha long bay left early in the morning. Had nice local meal across the road too|

• ★ 09 years ago

  My girlfriend and I stayed at this hotel for one night. We booked a suite and hoped for the best, even though the hotel had few reviews.||||The problem was that everything was plastic and therefore not really like the pictures would suggest. Also it was obvious that this was a very new hotel and new building, since nothing was quite as it should be.||||Our bed was for example still covered in plastic, which caused it to mold (even though it was brand new). The wifi was bad and the airconditioner made a noise every other minute. The breakfast was also a bit strange, as it was served in a suite on the third floor and a guy served instant noodles. The location also seemed weird, and the hotel building almost looked deserted when we arrived.||||All in all, our stay was average. The room was quite clean, and it was not really expensive. I can't compare with other hotels in Haiphong, but I guess you get what you pay for.