Lys Travel Agency

What reviewers say

Excerpts from public Google reviews. They are the reviewers’ opinions, not ours, and we have not verified them.

• ★ 5a month ago

  I rented a scooter from this location and I have to say it was an incredible experience. Compared with other locations their bikes are new and much cleaner and very competitively priced. I did have one issue and it was that I did not pay attention on how to actually operate the Scooter and got stuck twice and at both times they were incredibly fast to respond and helped remedy the situation. Highly recommend them. Also for other things like tours or taxis and shuttle buses to nearby cities. It looks like a family operated business and they are all incredibly nice and helpful.

• ★ 510 months ago

  Best place in town to book travel! The owner and her daughter are genuinely some of the kindest people we met in Vietnam. They not only gave us the best price for our luxury sleeper bus to Ha Giang (which was actually great, despite all the horror stories I’d heard), but also went above and beyond by letting us store our bags, take a shower before leaving, and even walking us to the bus station to make sure we were all set. I had extra time to compare with other shops at the main intersection, and they all asked for more money without offering anywhere near the level of service that Ly did. Truly outstanding experience!

• ★ 53 months ago

  Brilliant service from the team at short notice (booking night before). Good communication and a very smooth drive in a clean modern EV car, from Ninh Binh to Hanoi airport in good time… all for not much more than the local coach/bus! Highly recommend

• ★ 56 months ago

  I highly recommend this agency! The owner is super friendly and speaks very good English – she cleared up all our doubts and explained everything perfectly. The tour to Mua Cave, Trang An, Bai Dinh, and Hoa Lu was extremely well organized. Our guide spoke good English and had a great sense of humor.

• ★ 5a year ago

  Excellent agency, good prices, amazing service, they have everything you need for all of Vietnam, it is very worthwhile for everyone to check with Mizo and ask her for what you need, she will take care of you, whoever is there will stop by for a visit.

• ★ 5a month ago

  Rented an electric scooter here and their team was incredibly helpful when our battery ran out at the entrance of the area. Good folks.

• ★ 59 months ago

  Awsome service. Mizu helped us schedule a halong bay cruise, and told us about optimal dates due to a typhoon coming. She was also able to upgrade our cabin to a VIP one for our engagement celebration at the same price!

• ★ 59 months ago

  I had booked a trip to Ha Long bay and had help with arriving Hoi An on train. Thanks to this agency, I've got upgrdaded to have the VIP cabin of a luxury cruise. Excellent service, really the best I ever had. They helped me with every question for every place, not only Tam Coc. A true recommendation with all of my heart