NovaWorld Phan Thiet

What reviewers say

Excerpts from public Google reviews. They are the reviewers’ opinions, not ours, and we have not verified them.

• ★ 5a month ago

  had a really nice stay at novaworld phan thiet. the place is massive and beautifully landscaped, the villas are clean and spacious with that nice coastal vibe. loved walking around in the late afternoon when the light hits the buildings just right, super photogenic. it’s a bit of a drive from the city but that’s kind of the point, it’s peaceful and you can fully unwind. staff were helpful and the location near the beach is great. would come back for another weekend getaway

• ★ 42 years ago

  +ve: Place is new, everything was decent. Room is clean. Price is cheap. Location is good for golfer, just opposite golf course. -ve: staff not experience. Arrive at 4.30pm but room not ready yet. Vietnam food is good but western food not up to standard to serve on table.

• ★ 1Edited 2 years ago

  Voted 1* and somehow it changed to 4* so now i have to re-write it again. You should improve your transit service if you want to get more loyal customers because there are so many options around better than pay $100+/night to wait 15 minutes golf car to pick you up or i have to walk by myself. Did i mention that they only have 2 free-buses one 24 seats and the other is like 50 sears that run for the whole resort with over 300 rooms not including customers that not staying in the resorts but they come to visit those theme parks?

• ★ 1a year ago

  I recently had a disappointing experience at Nova Land Phan Thiet that I felt compelled to share. Despite paying a significant amount for a villa, the service and accommodations were far below expectations. Upon arrival, we were greeted with an immediate inconvenience: a water outage. This made it extremely difficult to settle in, and we were left without basic facilities for a couple of hours. This was just the beginning of our troubles. The villa, while visually appealing, had serious issues including an air conditioning unit that didn’t work properly. With the heat becoming unbearable, we struggled to find relief throughout our stay. The cleanliness standards were shockingly poor. We encountered cockroaches and other bugs in the kitchen, which was both unsettling and unacceptable for a place in this price range. Additionally, the pool was dirty, with visible dirt at the bottom, making it uninviting and unsafe for swimming. The bedsheets in our villa were stained and appeared to have not been washed, further adding to our discomfort. To make matters worse, the garbage near the playground was not cleared away, which detracted from the overall atmosphere and made the property feel neglected. The staff, including security and the lifeguards, often came across as rude, which was disheartening. Instead of addressing our concerns or providing assistance, they seemed indifferent and unprofessional. Overall, my experience at Nova Land Phan Thiet was frustrating and disappointing. The combination of poor service, inadequate maintenance, and a lack of cleanliness overshadowed any positive aspects of the resort. Given the high price we paid, I had expected much better. I would not recommend this property based on my experience.

• ★ 1a year ago

  unless if you want friends like cockroaches, ants, crickets, spiders, mosquitos and flies in your room then i dont see why you should stay here. go find a hotel that actually prioritizes cleanliness and services for their customers! also there was blood on my mattress so that was concerning..

• ★ 1a year ago

  Isolated place, far from the beach, and services were absolutely horrible and complicated. Our family booked a villa within the perimeter and there were problems with the water supply, no water for basic needs or restroom usage.

• ★ 1a year ago

  This place is like a ghost town both during the week and the weekend. Almost every restaurant was closed, and those that were open never had any food to cook at any time of the day. Thoroughly disappointed

• ★ 1a year ago

  Although the rooms were very nice looking there were ants and insect crawling everywhere. The towels and pillows had a smell. The supposed cleaning crew left lots of our body washes and shampoos empty. We also had a house where the back door would not lock yikes! My kids enjoyed the pool and beach but we almost got our shoes taken and the golf cars take forever to arrive. We kept calling the service 3-4 times and they didn’t reply after they said they would arrive in 5 minutes, 20 minutes earlier.(probably hire more people to drive) We also went to the amusement park and alot of the expressions of the staff there were angry or bored and not very joyful for a circus theme. There aren’t many food options especially for my picky kids and lots of places are very far. We also spent lots of money just for lots of my family to be unhappy.Overall come here if you are willing to spend tons of money.