Melia Vinpearl Thanh Hoa

What reviewers say

Excerpts from public Google reviews. They are the reviewers’ opinions, not ours, and we have not verified them.

• ★ 54 months ago

  The high ratings for this hotel are absolutely deserved. Service was incredible. From front desk to breakfast staff (especially commendable), cleaning staff (all of whom smiled and said hello to me whenever I ran into them in the hallways), and the rooftop bar staff. Speaking of which, the bartender makes a perfect Old Fashioned and Whiskey Sour.🥃And I discovered the waiter in the bar used to work at the Capella Hanoi. No wonder the service here is so damned good!✨ My corner room was beautiful, clean, and extremely comfortable. Note the 3 different pillow types (foam, feather, hypoallergenic) and the REAL oil painting. Not a print. These little details add up to an extraordinary experience. Breakfast was fresh and varied. Vietnamese & Western. The restaurant on 34 was also excellent. I almost forgot! The first night I discovered the TV remote’s batteries were dead and one of the table lamp light bulbs was dim. So I asked for new batteries and lightbulb at 10pm. And guess what? Both were replaced inside of 15 minutes by smiling staff. THAT is 5-Star service. Outstanding. I will absolutely be returning. 🏩❤️

• ★ 55 months ago

  Amazing service loved the mini head massage at the end a lovely touch. Also kept my coffee cold in their fridge while I had massage would recommend

• ★ 52 months ago

  Great hotel has nice room and good location. I would like take a moment to recognise , Nhung Sol, from your sales coordination team. She made our trip experience absolutely wonderful. I will stay here again, and will recommend Melia Thanh Hoa Hotel to everyone I know.

• ★ 3Edited a month ago

  There is room for improvement in customer service. Requested a connecting room, but their response was just an automated reminder about online check-in. Hospitality wasn't the best. No bellboy around for luggage when checking out. Breakfast was good, but it seems there weren’t enough employees, dirty plates lay on the table till asked to bring away. Vẫn cần cải thiện về dịch vụ khách hàng.

• ★ 0a year ago

  Very nice massage, 10/10 experience. On a business trip with my coworkers and we had a great time. We all got massages and enjoyed our time here. The rooms are clean and nice. The food is very good at the restaurants. The staff is also very nice and helpful

• ★ 03 months ago

  MELIA VINPEARL in downtown Thanh Hoa is a six-star hotel, masquerading as a five-star home away from home, to re-quote a line from my previous review of my favourite KL hotel.But Melia is even more of a home away from home for a neighbouring guest like me from Asean because Thanh Hoa isn't exactly a bustling capital city as Kuala Lumpur (KL)...or a country where English or Malay (my native tongues) predominates.It's got more of a rural city countryside vibe, steeped in the soul of national history, like Jogjakarta in Indonesia, for instance. It claims Vietnam's earliest legendary hero Le Loi as its hometown hero although he's accurately from a small hamlet nearer to its airport in Tho Xuan, called Lam Son; which apparently is being scaled upfor high-end tourism. Back to Melia Vinpearl in Thanh Hoa.Why do I love i, rate it and recommend it without reserve? Two reasons which are from the top, literally:1. Its hotel manager, Robert Ngo, a hometown boy from Kon Tum (a 20-hour bus ride away in Vn's Central Highlands), now calls Da Nang home, but whose full dynamic homework is all about ensuring the energetic vibes of this gem of a hotel.You can feel the sense of being cocooned and spoiled by its A-star service and staff - from frint-desk to backend (housekeeping, room service et.al) and this energy originates from Robert (see pic of Bob and me at the breakfast buffet on the 6/f which has a fantastic spread. The USP of Robert's theme is, well, pretty basic at its roots: pricing. The rates are horribly impossible to reject for such all-round six-star excellence. 2. Its 34th-storey penthouse-feel restaurant whose menu was curated by Robert personally when he took charge a couple of years back.He leveraged on the strongest suit of the hotel's class master chef, focusing on honing the latter's favourite culinary skillls. A pared-down menu where each dish starts with delicious and elevates to 😋 yum 😋 excellence.My particular favourite: the boneless chicken served  with a side of mashed potatoes. Irresistible! And that's coming from a culinary curmudgeon who likes chicken least of all "meats" despite originating from the homes of Chinese chicken rice - Malaysia and Singapore.If you wanna get the calming comfort of a long cool evening indoors dining for a couple of hours, this sky-high restaurant is the place...and sharing it with the hotel's watering hole - the Skybar - helps.The frozen margaritas ate consistently excellent and the whiskey sour, superb.As for the rest of the hotel, well, it's worth every ringgit, sgd, USD, Euro and yeah, penny you have for a trip's accommodation - go find out. It's utterly value-added worth it! YAP, Koon HongMalaysian-born Singaporean, who may well decide to call Vietnam home soon. 🇸🇬 🇲🇾🇻🇳

• ★ 02 months ago

  When I got at the reception at 10.30pm they told me they didn't have my booking while i was showing them the confirmation i received. the staff was not nice at all and i had to wait, no empathy at all for me. in the end they got me a room but not the one i had booked. the next morning everything seems to be fine to them, but no apologies on their side for keeping me waiting and stressing out for having no room. A shame for this type of hotel. Other than that the rest was fine.

• ★ 0a month ago

  This is one of the best hotel thet I stayed, the corner room offers a nice view of the city, however because of the wide window area, the air con can be a bit struggle at mid day, staff is friendly and helpful, breakfast has a good selection of Western, Asian and especially very nice Vietnamese breakfast.