AIRA Boutique Hanoi Hotel & Spa

What reviewers say

Excerpts from public Google reviews. They are the reviewers’ opinions, not ours, and we have not verified them.

• ★ 52 months ago

  Absolutely fantastic hotel just a few minutes walk away from Train Street. On the slightly more expensive end of local hotels but you get what you pay for. Lobby and rooms are all newly renovated and very well maintained. The staff are very helpful and friendly, and the breakfast offering was also varied and includes cooked options as well as buffet. The in-room mini bar (with bottled waters and soft drinks) is free. Our breakfast was made particularly enjoyable by the hotel’s new trainee waitress. They served us both mornings and were so positive, helpful and kind. We hope we’ll stay again.

• ★ 53 months ago

  This was my first time in Hanoi, and one of the main reasons I loved the city was because of staying at the AIRA Boutique Hotel. Every single member of staff is so friendly, from the people greeting me at the door and the reception staff, the waiting staff at breakfast, the bar servers at the Sky Bar, and all the way through to the housekeeping staff and the maintenance staff. They are obviously all very well trained and always smiling. The location is perfect - it's in the Old Quarter so at the heart of everything, but at the same time, but it's as set back far enough from the road that as soon as you step into the hotel, it feels calm and peaceful. Rooms are lovely and - like all of the hotel - decorated in a stylish French-Indochine art deco fashion. Having a small roofltop pool was really nice at the end of a day touring around the city, and it has great views. The Skybar was a fantastic place to end an afternoon or start an evening, with amazing views, very reasonably priced and well made cocktails, and great staff. Breakfast was really high quality, in a lovely restaurant, and again great staff. I will definitely stay here again when I come back to Hanoi.

• ★ 53 months ago

  Lovely hotel, excellent location for exploring Hanoi. Laura, Tony, Johnny & all the staff were exceptional, helping us with travel plans when we had a last minute cancellation & really giving our stay a very personal feel. The map given at check-in had brilliant information, including restaurant recommendations that didn't disappoint. We were walking distance from all the key sights in the old town, with Train Street just around the corner. We had excellent massages in the spa & loved enjoying the view up in the Sky Bar over an evening drink. The breakfast buffet was delicious & again, the bar & restaurant staff were so friendly & welcoming. Will definitely stay here again if we're lucky enough to return to Hanoi!

• ★ 5a month ago

  Great location just outside of old quarter. The hotel room we stayed in was beautiful and comfortable. The entire staff were very inviting and attentive (thank you Tom). I’ve seen them help out several guests while I was waiting in lobby, some of the best service. What I appreciated the most was that they gave great advice to guests to make sure they don’t get scammed by being over charged: taxi services, bike rides, walking street vendors, shops, etc. After having walked around, there are many tourist traps. Enjoy your time, but be careful out there. Be generous with the staff and offer a tip to pass it forward, they helped us out tremendously during our stay.

• ★ 53 weeks ago

  I stayed at AIRA Boutique Hanoi for two weeks arriving on Thursday 18/06/26 until check-out on 02/07/26. Hotel arranged my airport transfers in both directions. During my check-in I'm pleasantly surprised I've been given an upgrade & ended up staying on level six in room 602, the room was very spacious especially being a solo traveller from Brisbane. A very comfy bed, small fridge & can make your own coffee & tea + complementary bottled water & small tins of Coke replaced daily. TV with many channels including Youtube, Wi-Fi connection excellent, security Safe inside the spacious wardrobe, small outside balcony. Bathroom facilities were excellent with a large shower cubicle. Excellent air-con which can easily be controlled. Bedding & room cleaned daily if requested & laundry service available at a fee if required. The restaurant on level 9 was excellent especially with the great menu selection for Breakfast & again I ate most of my evening meals in the restaurant & friendly helpful staff. The restaurant area is very spacious & spotless & a great opportunity to interact with other guests & staff. A brief walkaround on level 10 with high city views & friendly staff behind the bar. Level 7 a pool & small gym area. Reception staff were most helpful especially recommending tours & arranged the bookings for me or helped with ordering Grab. Overall this Hotel is in a great location & within walking distance to many tourist attractions especially Train St. Room rates, restaurant meals & drinks & airport transfers & recommended tours are reasonably priced. I'd just like to add my room rate included breakfast & I paid for all other meals & drinks. This was my fist visit to Hanoi & my last visit to Vietnam in Ho Chi Minh in 2007. I will like to take this opportunity to thank all the hotel staff for there kindness & making me feel very welcome & I will defiantly stay here again when I'm next in Hanoi.

• ★ 03 weeks ago

  A Perfect Stay in Hanoi – Exceptional in Every Way!|Our stay at Aira Boutique Hanoi Hotel & Spa was nothing short of outstanding. From the moment we arrived, we were welcomed with genuine warmth and hospitality that made us feel right at home.|The hotel is beautifully presented, with spacious, immaculately clean rooms, comfortable beds, and excellent facilities. Its location is perfect, close enough to explore Hanoi's Old Quarter, Hoàn Kiếm Lake, and many of the city's attractions, while still offering a peaceful retreat after a busy day of sightseeing.|The breakfast each morning was fantastic, with a wide variety of delicious Vietnamese and Western options. We also dined at the hotel's Essence Restaurant, and it was one of the best meals we had during our time in Vietnam. The food, service, and atmosphere were all exceptional.|What truly sets Aira Boutique Hanoi Hotel & Spa apart is its incredible staff. Christina and Tom and Every member of the team went above and beyond to make our stay memorable. Their kindness, professionalism, and willingness to help with anything we needed made all the difference.|Thank you to everyone at Aira Boutique Hanoi Hotel & Spa for making our time in Hanoi so special. We leave with wonderful memories and wouldn't hesitate to stay here again. We highly recommend this hotel to anyone visiting Hanoi, you won't be disappointed!

• ★ 05 months ago

  My stay at AIRA Hotel was truly delightful. The elegant English-style room, rooftop bar with stunning views, and the cozy pool and gym made my visit very enjoyable. The staff were warm, efficient, and welcoming, and the location was perfect for exploring Hanoi. I leave with wonderful memories and would gladly return.

• ★ 03 weeks ago

  Fantastic hotel in the heart of Hanoi. Great decor, stylish rooms and excellent breakfast. Staff bending over backwards to help with everything , even when we came back from a trip to Halong Bay and had to kill a couple hours before going to airport they offered we could come back there and they watched over our luggage while we went out and could even take a shower when getting back. We had a family room which was very decent size and had great beds.