Gem Riverside Hotel Hoi An

What reviewers say

Excerpts from public Google reviews. They are the reviewers’ opinions, not ours, and we have not verified them.

• ★ 53 months ago

  We spent 6 nights here and truly did not want to leave! Very convenient location - short walk from the hustle and bustle of the ancient town but in our own quiet corner which provided the relaxation we wanted. Rooms were all incredibly spacious and clean, very comfortable stay. The staff there were simply the best - always accommodating, instantly built personal relationships and played a big part of our experience in the hotel. Thank you for an incredible holiday and we hope to see you again soon!

• ★ 54 months ago

  We had a great stay here! Our room was clean, spacious, and very comfortable. The breakfast offered plenty of delicious options. We really enjoyed the pool area for relaxing. The staff is incredibly kind and helped us organize all our transport and trips. A huge plus was the free use of bikes to get to the old town—it made exploring so easy.

• ★ 53 months ago

  Best hotel of our whole holiday in Vietnam - pool is spectacularly beautiful & the place we made so many Aussie friends with families , Ruby, Lily at reception bent over backwards to look after us . Little walk / cycle / scooter to cross the river to main market and old town-great to be close but not in the centre of the madness! We had breezy balcony room & loved the fresh breakfast in aircon by the pool - miss it so much

• ★ 57 months ago

  This is a nice hotel near Old Hoi An. You need to walk across a bridge to access that area and we were able to take a small stroller on the bridge. The walk isn't super kid friendly but there are tons of cheap taxis around. Ruby and her crew are fantastic people, incredibly kind and accommodating! It's almost a hotel and travel agency combined. They can get you taxis, travel arrangements and get you out to see the incredible sights. Highly recommended and thank you Ruby!

• ★ 02 months ago

  First visit to Danang after watching a lot tok tok reviews. Nice place if you like country side living (which I do a lot), choose tis hotel in a rush after reading some reviews (which I hope are real) Considering there are lots of other hotels, this hotel I booked is really out of the way, you have to walk quite a bit to find a place to eat.The room is normal, blanket looks dirty, everything seems different from the photos. Normally I will just book for a nite in case I don't like it, hewwww Travel safe...

• ★ 04 months ago

  We stayed here as part of a 3-week tour of Vietnam. We have been at many hotels on the trip. This one is one of the best. Staying here feels like we are part of the family. The rooms are clean and comfortable. The included breakfast is plentiful and presented ta beautifully. The fruits, pastries, breads, etc, are fresh and flavorful. The egg station chef did a great job with the custom orders. The staff is fabulous. They are responsive, friendly and eager to accommodate our every need. The pool is clean and large for those who want to swim laps. |The location is away from the noise but an easy walk to shopping and the Unesco sites.

• ★ 02 months ago

  Quiet location, about 550-600m from old town, will need to walk a little further. Great that the hotel has bicycles to lend (free). There's a small Winmart en route. Overall new-ish building with a swimming pool. Clean facilities, big rooms. Value for the price.

• ★ 03 months ago

  The room itself is clean and spacious. We got the ground floor family room, the outdoor bathroom is a bit inconvenient and awkward to use since we have to close the door to prevent bugs and mosquitoes to enter into the room, plus the air outside is hot. But this is minor. The location is close to old town. The staff and services are top notch. They provide free bicycles for us to explore, help us with recommendations of foods and there is laundry in house for 70k/kg which is convenient, we also booked airport transfer through hotels which is on time and the price is fair. I would stay here again