Highlands Coffee

What reviewers say

Excerpts from public Google reviews. They are the reviewers’ opinions, not ours, and we have not verified them.

• ★ 5a year ago

  The closest to a Starbucks in Vietnam. Great Vietnamese coffee. Coconut coffee is great and the Vietnamese coffee also. Both ice.

• ★ 5a month ago

  drinks are pretty nice, I got a matcha coconut cloud and it tastes okay. If you’re not a big fan of sugar then you gotta ask them for less sugar. They got AC inside so it’s cool and nice!

• ★ 5a year ago

  Vietnamese Coffee chain. Like the service here. Place is nice and cool. Toilet upstairs. Seating area downstairs only. Food and beverages to a good standard. Service and staff make all the difference.

• ★ 45 months ago

  It tastes good, but if you're not usually a big sugar drinker, it's best to tell them it's sugar-free, or only with a very small amount of sugar, as it will be very sweet. However, it tastes good overall, and there's a generous amount of ice in the glass. If you're planning to drink a lot of liquid, you'd better let it sit for a while.

• ★ 4a month ago

  Drinks and food tasted quite delicious, with the really thick Vietnamese coffee being fragrant due to the drip coffee technique used. However, they were quite expensive considering the size, and they only have one size of cup so if you order the small size, only about 60-70% of the cup will be filled. Good atmosphere though, the air conditioning is decently strong and the place is great for resting tired legs after walking around in the area.

• ★ 34 months ago

  The latte was good, but it’s a pity they didn’t have coconut coffee—even though it’s a Vietnamese coffee brand famous for its coconut coffee. However, the shop did have a coconut matcha on the menu.

• ★ 12 months ago

  We visited this café yesterda but our experience there was very disappointing. The staff member who attended us was extremely disrespectful. She seemed frustrated and gave the impression that she didn’t even want us to place an order. Her accent and English were quite different, and when we tried to explain what we wanted, her facial expressions made it feel like she was telling us to leave. The tone she used was rude, and at one point she even started shouting at us. Because of this behavior, we decided not to buy anything and left the place. After returning, I checked the reviews and noticed that almost 50% of tourists had similar experiences. So I would not recommend visiting this café. If you are working in a customer-facing or sales role, patience is very important. Customers should be treated kindly so they feel comfortable ordering and spending time at your place. We visited many other places in Phu Quoc, and everywhere else the people were kind and made us feel very welcome. This was the only place where we had such a bad experience.

• ★ 13 months ago

  The seller is very rude. we ordered a medium size coffee. There is a rule here - less ice means less than half cup of coffee, more ice more coffee. In short they are not selling coffee, they are selling ice. Other reviews don't lie. We should have checked first. Disappointed.